analytics ecommerce


Qualifications or people skills - what matters most?

This BBC Radio Five panel discussion explores changing selection processes and approaches for recruiting young talent.  Some employers are moving away from academic requirements as a means to an end and focusing instead on broader capabilities.

It features Stephen Isherwood from the Association of Graduate Recruiter (AGR) and is well worth a listen. Go to 02:35 for the full discussion.

Introducing Emotional Intelligence to emerging talent

It’s amazing how powerful an Emotional Intelligence tool can be to provide a different and comprehensive perspective on strengths and development areas. - particularly for emerging talent

We’ve just been running a Development Centre for graduates who’ve come to the end of their 18 month programme. This involves a series of placements alongside behavioural and technical development. The graduates are now about to embark on their first permanent post.

As part of the Development Centre we used JCA’s well-established EI questionnaire and following a group input, provided 1:1 coaching to help the graduates explore their profiles in greater depth.

What was striking was the inquisitiveness of the graduates to not only interpret their reports but to identify pragmatic steps for improvement. The exercise provided a powerful way of pulling together different strands of feedback, learning and understanding and also, through the coaching conversations, provided a clear focus for the next stage of development – alongside their all-important first substantive post.

National Grid award success

We are delighted to announce our client, National Grid, has won the acclaimed Blue Ribbon Award for best overall entry in the annual AGR awards and also the Graduate Development Award. These champion best practise in the industry and are given to programmes and initiatives which are innovative, creative and effective. 

We’ve worked alongside National Grid for a number of years and are really proud of our on-going contribution to the programme.  Our client Craig Smith - New Talent Development Manager said:

‘Interaction Learning & Development continue to make a significant contribution to our business.  We value their hard work and thoughtfulness in helping our graduate programme be the best there is.’

Attending the AGR this year?

Interaction is going to be running a workshop at this year’s AGR annual conference. We’ll be looking at how graduate programmes can contribute to competitive advantage and how to align graduate programme with business strategy and growth plans.

We’d love to meet old and new contacts so please get in touch with us if you are going to the conference this year.

For more information about our work with graduates please visit our website

National Grid wins award for its GDP!

Our client, National Grid, has scooped the Power Team of the Year award, during the recent People in Power Awards.  The award presented by Dame Kelly Holmes on behalf of the National Skills Academy for Power, was in recognition for the improvements realised through the implementation of the Enhanced Graduate Development Programme (GDP) Framework.

The enhanced GDP has delivered a range of business specific improvements to the development aspects of the programme, including;

  • A “best in class” bespoke Performance Management System - driving responsibility for  performance and rewarding graduates who add significant business value
  • Establishment of GDP Governance Forums - improving business and learner engagement and driving continuous improvement
  • Rated 14th in The JobCrowd Top 50 Graduate Employers - key recognition, as this  award is based on graduates experiences whilst on-programme

Craig Smith - Learning & Development: Graduate Programme Manager said; 

‘We are delighted to win the Power Team of the Year Award. This recognises 18 months of hard work taking National Grid’s Graduate Development Programme from good to great. Interaction Learning and Development have been an integral part of our Graduate Development Programme for a number of years and have significantly contributed to its overall success’.

We have been working with National Grid for ten years delivering the behavioural component of their GDP. 

If you would like to find out more about:

  • our work with National Grid click here
  • our approach to graduate development click here
  • or our graduate research click here