The full-time team

Director, Jill Pennington

Jill’s background includes a variety of HR and Training roles with Ford Motor Company, Grand Metropolitan, and Lincoln Financial Group. She is a qualified coach and has particular interest in performance management, leadership, and team development.

Jill runs and skis, and is a qualified garden designer.

E-mail Jill

Director, Lucy Neale

Lucy started her career over 20 years ago at Nationwide Building Society where she held a variety of roles in HR and Training, and developed a passion for experiential learning and behavioural development. After a period as a freelance consultant, she joined Interaction in 2001.

Lucy enjoys the outdoors and loves to travel around the UK and overseas in her VW campervan.

E-mail Lucy

Director, Richard Emerson

Richard has been working in training and development for over 20 years. Believing that experiential learning is the way to help individuals develop new behaviours he has been instrumental in growing Interaction from its small beginnings to the present day.

Winter or Summer, Rich likes to be in the mountains, skiiing and climbing.

E-mail Richard

Director, Mike Taylor

Mike has focused on experiential learning since 1987 when he first worked as an outdoor-based management trainer. He set Interaction up with Richard in 1995.

Outside Interaction he leads overseas charity challenge expeditions, and is Chair of Trustees for a Bristol-based performing arts school.

E-mail Mike

Training Consultant, Katie Scott

Katie is a training consultant with a strong corporate background having worked for large multi-national companies including Kraft Foods and Bass Brewers. Her interest in the people aspects of work led her to complete a post-graduate diploma in organisational behaviour. In 2002 Katie took an overseas sabbatical travelling and working overseas before joining us in 2004. Katie’s ability to focus wins her the award for the least distractible person in the office.

Outside of work she enjoys running and travel - especially to Australia.

Email Katie

Training Consultant, Simon Merrell

Simon has been working in HR and Training since 1999 when he joined National Grid as a graduate. He joined Interaction in 2007. With a degree in Psychology, Simon has always been interested in human behaviour, especially in a work context.

A promising career in football was scuppered by knee problems – there again he is a Reading supporter!

E-mail Simon

Finance & Admin Manager, Amber Dennis

Amber first joined as Interaction’s Administrator in 1996 before leaving to gain some corporate experience at Clerical Medical. She returned to us in 2000 and since then has played a key role in developing our administrative processes, gaining the IAM Diploma in Administrative Management along the way.

She has a music degree and is a dedicated member of Bristol’s 170-strong choir.

E-mail Amber

Office Manager, Laura Kelly

Laura joined Interaction in 2004 and has recently become our Office Manager looking after the day to day running of the busy Interaction office and our client project admin.

Outside Interaction you can find Laura performing at various events around Bristol with her belly dancing troupe.

E-mail Laura

Project Co-ordinator, Lisa Harris

Lisa joined us in 2007, coming from a prior role in project admin. She graduated with a degree in French and Spanish in 2006 and has spent time both working and studying abroad.

Lisa adores learning languages, travel, and interior design.

E-mail Lisa