Personal skills
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Better regulation skills development
Enhanced technical and behavioural skills through an intensive modular programme.
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Customer service training
Customer service skills for front line staff using retail exercises and actors.
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Bottom line impact from customer facing staff
Improving sales and customer service performance in a retail opticians.
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A partnering approach
Influencing skills for HR teams using actors and practical exercises.
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Influencing and networking in organisations
Interpersonal skills and stakeholder management in the public sector through through a suite of programmes.
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Business simulation and skills for regulators
A consistent approach and better results in the public sector, using business simulation.
