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<!--Generated by Squarespace Site Server v5.11.81 (http://www.squarespace.com/) on Mon, 28 May 2012 14:19:45 GMT--><feed xmlns="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/"><title>Interaction - our management training blog</title><subtitle>Management training blog</subtitle><id>http://www.interaction-ld.com/management-training-blog/</id><link rel="alternate" type="application/xhtml+xml" href="http://www.interaction-ld.com/management-training-blog/"/><link rel="self" type="application/atom+xml" href="http://www.interaction-ld.com/management-training-blog/atom.xml"/><updated>2012-05-10T10:20:12Z</updated><generator uri="http://www.squarespace.com/" version="Squarespace Site Server v5.11.81 (http://www.squarespace.com/)">Squarespace</generator><entry><title>How leaders learn</title><id>http://www.interaction-ld.com/management-training-blog/2012/5/10/how-leaders-learn.html</id><link rel="alternate" type="text/html" href="http://www.interaction-ld.com/management-training-blog/2012/5/10/how-leaders-learn.html"/><author><name>Jill Pennington</name></author><published>2012-05-10T10:15:55Z</published><updated>2012-05-10T10:15:55Z</updated><content type="html" xml:lang="en-GB"><![CDATA[<p>This is an <a href="http://www.iedp.com/Blog/Learning_to_Lead_Survey_results?utm_source=Sign-Up.to&amp;utm_medium=email&amp;utm_campaign=201224-Support+copy+of%3A+IEDP+Briefing++-+14%2F02%2F2012">interesting article</a>&nbsp;about leaders&#8217; views on leadership development. Leaders reported a preference for experiential learning but want development to be clearly related to real issues at work. They also see a very close correlation between organisational performance and leadership capability.</p>
]]></content></entry><entry><title>National Grid wins award for its GDP!</title><category term="Awards"/><category term="Behavioural"/><category term="Bespoke"/><category term="Graduate"/><category term="News"/><id>http://www.interaction-ld.com/management-training-blog/2012/4/19/national-grid-wins-award-for-its-gdp.html</id><link rel="alternate" type="text/html" href="http://www.interaction-ld.com/management-training-blog/2012/4/19/national-grid-wins-award-for-its-gdp.html"/><author><name>Simon Merrell</name></author><published>2012-04-19T12:32:35Z</published><updated>2012-04-19T12:32:35Z</updated><content type="html" xml:lang="en-GB"><![CDATA[<p>Our client, <a title="Nationl Grid home page" href="http://www.nationalgrid.com/uk/" target="_blank">National Grid</a>, has scooped the Power Team of the Year award, during the recent People in Power Awards.&nbsp; The award presented by Dame Kelly Holmes on behalf of the <a title="Nat. Skills Acad. for Power homepage" href="http://www.power.nsacademy.co.uk/" target="_blank">National Skills Academy for Power</a>, was in recognition for&nbsp;the improvements realised through the implementation of the Enhanced Graduate Development Programme (GDP) Framework.</p>
<p>The enhanced GDP has delivered a range of business specific improvements to the development aspects of the programme, including;</p>
<ul>
<li>A &ldquo;best in class&rdquo; bespoke Performance Management System - driving responsibility for &nbsp;performance and rewarding graduates who add significant business value</li>
<li>Establishment of GDP Governance Forums - improving business and learner engagement and driving continuous improvement</li>
<li>Rated 14th in The JobCrowd Top 50 Graduate Employers - key recognition, as this&nbsp; award is based on graduates experiences whilst on-programme</li>
</ul>
<p>Craig Smith - Learning &amp; Development: Graduate Programme Manager said;&nbsp;</p>
<p>&lsquo;We are delighted to win the Power Team of the Year Award. This recognises 18 months of hard work taking National Grid&rsquo;s Graduate Development Programme from good to great. <a title="Our homepage" href="http://www.interaction-ld.com" target="_blank">Interaction Learning and Development</a> have been an integral part of our Graduate Development Programme for a number of years and have significantly contributed to its overall success&rsquo;.</p>
<p>We have been working with National Grid for ten years delivering the behavioural component of their GDP.&nbsp;</p>
<p>If you would like to find out more about:</p>
<ul>
<li>our work with National Grid click <a href="http://www.interaction-ld.com/inspired-induction/" target="_blank">here</a></li>
<li>our approach to graduate development click <a href="http://www.interaction-ld.com/graduate/">here</a></li>
<li>or our graduate research click <a href="http://www.interaction-ld.com/graduate-survey-results/">here</a></li>
</ul>
]]></content></entry><entry><title>University education or preparation for work?</title><category term="Comment"/><category term="Graduate"/><id>http://www.interaction-ld.com/management-training-blog/2012/4/12/university-education-or-preparation-for-work.html</id><link rel="alternate" type="text/html" href="http://www.interaction-ld.com/management-training-blog/2012/4/12/university-education-or-preparation-for-work.html"/><author><name>Jill Pennington</name></author><published>2012-04-12T09:27:56Z</published><updated>2012-04-12T09:27:56Z</updated><content type="html" xml:lang="en-GB"><![CDATA[<p>With the latest hot topic of employability being very much in the news, this <a href="http://www.guardian.co.uk/higher-education-network/blog/2012/apr/04/employability-university-education-developing-skills%20">article</a> provides interesting reading.</p>
<p>&nbsp;</p>
]]></content></entry><entry><title>Are we training the right people?</title><id>http://www.interaction-ld.com/management-training-blog/2012/3/19/are-we-training-the-right-people.html</id><link rel="alternate" type="text/html" href="http://www.interaction-ld.com/management-training-blog/2012/3/19/are-we-training-the-right-people.html"/><author><name>Jill Pennington</name></author><published>2012-03-19T08:45:32Z</published><updated>2012-03-19T08:45:32Z</updated><content type="html" xml:lang="en-GB"><![CDATA[<p>The AGR one day conference last week was rich with ideas and discussion but I was struck by a particular point raised a few days during the day - the idea that graduate developers should be focusing as much if not more attention on training managers as on new graduate recruits if they want thier programmes to really succeed. This opinion came from some delegates but also from some line managers who joined a session and shared their experiences and thoughts about graduate development.</p>
<p>Training managers who manage graduates would help to provide graduates with better development in roles and placements and would also improve consistency of experience across organisations. Managers suggested short workshop type sessions that were interactive and provided practical help and support in managing gradautes as a distinct group of employees. They suggested involving managers in designing the training.</p>
<p><br />When challenged whether managers would actually take part the managers advised graduate developers to get support from senior management and insist on attendance.</p>
<p><br />Any thoughts, experiences of this or ideas?</p>
]]></content></entry><entry><title>HR trends and predictions</title><category term="HR trends"/><category term="News"/><id>http://www.interaction-ld.com/management-training-blog/2012/1/4/hr-trends-and-predictions.html</id><link rel="alternate" type="text/html" href="http://www.interaction-ld.com/management-training-blog/2012/1/4/hr-trends-and-predictions.html"/><author><name>Jill Pennington</name></author><published>2012-01-04T09:16:53Z</published><updated>2012-01-04T09:16:53Z</updated><content type="html" xml:lang="en-GB"><![CDATA[<p>The <a href="http://www.cipd.co.uk/binaries/5727%20Barometer%20of%20surveys%20(WEB).pdf" target="_blank">CIPD barometer</a> report summarising HR trends in 2011 and predicting trends for 2012 makes interesting reading. One of the most striking findings is that 75% of organisations find it difficult to fill vacancies with the main reason being lack of specialist and technical skills. Also worrying is the increased worsening perception by employees of leaders with particularly poor perception in consultation, confidence and trust.</p>
<p>In learning and development the findings are similar to previous years with coaching by line managers and in-house development programmes remaining to be seen as the most effective development practice for employees. For leaders it is a different story - coaching by external coaches and attending external conferences, workshops and events and seen as the most effective approaches.</p>
<p>The gap between private and public sector seems to be widening with job satisfaction amongst public sector workers falling.</p>
<p>Predictions for 2012 are for trends to remain similar to 2011 with particular concern raised about the high unemployment of young people in the UK and uncertainty about the Euro zone.</p>
]]></content></entry><entry><title>How to be unsuccessful!</title><category term="Leadership"/><category term="News"/><category term="Personal impact"/><id>http://www.interaction-ld.com/management-training-blog/2012/1/3/how-to-be-unsuccessful.html</id><link rel="alternate" type="text/html" href="http://www.interaction-ld.com/management-training-blog/2012/1/3/how-to-be-unsuccessful.html"/><author><name>Simon Merrell</name></author><published>2012-01-03T15:53:53Z</published><updated>2012-01-03T15:53:53Z</updated><content type="html" xml:lang="en-GB"><![CDATA[<p><span >This bold article might trigger a New Year&#8217;s resolution or two!</span></p>
<p><span ><a title="Link to article on Forbes.com" href="http://www.forbes.com/sites/ericjackson/2012/01/02/the-seven-habits-of-spectacularly-unsuccessful-executives/" target="_blank">The Seven Habits of Spectacularly Unsuccessful Executives.</a></span></p>
<p><span >Happy New Year from everyone here at Interaction.</span></p>
]]></content></entry><entry><title>Barclays Corporate and internships</title><category term="Graduate"/><category term="News"/><id>http://www.interaction-ld.com/management-training-blog/2011/12/5/barclays-corporate-and-internships.html</id><link rel="alternate" type="text/html" href="http://www.interaction-ld.com/management-training-blog/2011/12/5/barclays-corporate-and-internships.html"/><author><name>Jill Pennington</name></author><published>2011-12-05T16:13:47Z</published><updated>2011-12-05T16:13:47Z</updated><content type="html" xml:lang="en-GB"><![CDATA[<p>Our recent research into internships and graduate development has been referenced by <a href="http://graduate.barclayscorporate.com/downloads/Essential-Guide-for-Graduates.pdf" target="_blank">Barclays Corporate. </a></p>
]]></content></entry><entry><title>Goal setting: making it public or keeping it private?</title><category term="Behavioural"/><category term="Comment"/><category term="Evaluation"/><category term="Motivation"/><category term="Objectives"/><id>http://www.interaction-ld.com/management-training-blog/2011/10/14/goal-setting-making-it-public-or-keeping-it-private.html</id><link rel="alternate" type="text/html" href="http://www.interaction-ld.com/management-training-blog/2011/10/14/goal-setting-making-it-public-or-keeping-it-private.html"/><author><name>Simon Merrell</name></author><published>2011-10-14T07:43:15Z</published><updated>2011-10-14T07:43:15Z</updated><content type="html" xml:lang="en-GB"><![CDATA[<p>Some really interesting research&nbsp;that was carried&nbsp;out last year&nbsp;challenges a fairly fundamental piece of advice facilitators hand out during programmes i.e. disclosing your goals in a public setting will make them more likely to happen.</p>
<p>The research is summarised nicely on <a title="Why you should keep your goals secret" href="http://www.spring.org.uk/2011/10/why-you-should-keep-your-goals-secret.php?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+PsychologyBlog+%28PsyBlog%29&amp;utm_content=Google+Feedfetcher" target="_blank">Psyblog</a>.</p>
<p>The research acts as a helpful reminder that&nbsp;objectives need to be accompanied by other thinking and behaviour:</p>
<ul>
<li>how do I make my objective&nbsp;achievable?</li>
<li>why is&nbsp;the objective important to me?</li>
<li>how will I feel if I achieve it?</li>
<li>what actions&nbsp;do I&nbsp;need to take?</li>
<li>who can help me achieve my objective?</li>
<li>what will get in the way?</li>
<li>how will I celebrate?!</li>
</ul>
]]></content></entry><entry><title>Going global</title><category term="Comment"/><category term="Employment"/><category term="Finance"/><category term="Global"/><category term="International"/><id>http://www.interaction-ld.com/management-training-blog/2011/8/5/going-global.html</id><link rel="alternate" type="text/html" href="http://www.interaction-ld.com/management-training-blog/2011/8/5/going-global.html"/><author><name>Interaction</name></author><published>2011-08-05T11:37:32Z</published><updated>2011-08-05T11:37:32Z</updated><content type="html" xml:lang="en-GB"><![CDATA[<p>We&#8217;ve recently taken the opportunity to <a href="http://www.interaction-ld.com/storage/newsletters/summer2011.pdf">provide our services internationally</a>.&nbsp; Obviously there&#8217;s a lot to consider when selling services&nbsp;overseas for the first time, and it&#8217;s quite hard knowing where to start.</p>
<p>Three websites stand out as useful starting points:</p>
<ul>
<li>The Business Link website, <a href="http://www.businesslink.gov.uk">www.businesslink.gov.uk</a>, has a section dedicated to&nbsp;international trade as well as useful information on posting workers to foreign countries.</li>
<li>The UK Trade &amp; Investment website, <a href="http://www.ukti.gov.uk">www.ukti.gov.uk</a>,&nbsp;has useful country guides available to download, and details of regional office&nbsp;who can&nbsp;offer&nbsp;advice about&nbsp;all aspects of trading overseas.&nbsp; (They also run a service called the UK Advisory Network, which was set up to make access to private sector expertise easier to access, <a href="http://www.ukadvisorynetwork.com">www.ukadvisorynetwork.com</a>.)</li>
<li>The HRMC website, <a href="http://www.hmrc.gov.uk">www.hmrc.gov.uk</a>,&nbsp;was invaluable in providing information about customs and VAT and I received very quick and&nbsp;clear written advice on our specific situation by emailing via the site.</li>
</ul>
<p>Based on the principles that in going global we need to ensure we operate legally, look after our employees, and manage our financial risks, and following research starting at these websites, I was able to develop a checklist of issues to address:</p>
<ul>
<li>what are the reporting requirements for customs and VAT for the specific work we&#8217;re doing?</li>
<li>what are the rules regarding posting employees to specific countries?</li>
<li>do we need additional business insurance?</li>
<li>what is the best way to pay invoices received in foreign currencies?</li>
<li>what is the best way to receive payment in foreign currencies?</li>
<li>what are the risks around receiving/making payments in foreign currencies?</li>
<li>what is the best way to provide money for our employees while abroad?</li>
<li>what is the best way to keep in touch with our employees?</li>
<li>do we need to take anything with us that might need an export licence?</li>
</ul>
<p>As a result, we now have a foreign currency broker, a Euro bank account, business travel insurance and we are actively looking for the best way to manage accounts in multiple currencies.&nbsp;</p>
<p>We have already spent a couple of days delivering training in Switzerland and are looking forward to trips to Spain and Italy.</p>
]]></content></entry><entry><title>Emotional Intelligence - new insights</title><category term="Comment"/><category term="Emotional intelligence"/><id>http://www.interaction-ld.com/management-training-blog/2011/8/3/emotional-intelligence-new-insights.html</id><link rel="alternate" type="text/html" href="http://www.interaction-ld.com/management-training-blog/2011/8/3/emotional-intelligence-new-insights.html"/><author><name>Jill Pennington</name></author><published>2011-08-03T10:01:24Z</published><updated>2011-08-03T10:01:24Z</updated><content type="html" xml:lang="en-GB"><![CDATA[<p>In this <a href="http://podcast.mwmclaughlin.com/podcasts/daniel-goleman/">podcast</a>, Daniel Goleman talks about his new e book <a href="http://www.amazon.co.uk/Brain-Emotional-Intelligence-Insights-ebook/dp/B004WG5ANA/ref=sr_1_1?s=books&amp;ie=UTF8&amp;qid=1312366105&amp;sr=1-1" target="_blank">&#8220;The Brain and Emotional Intelligence - New Insights&#8221;</a> which builds on recent brain research linking brain activity and emotional intelligence.</p>
<p>In the podcast he talks about how to increase creative thinking and also what happens when we are in FLOW. He also talks about what happens when you have interpersonal rapport with another person. The podcast ends with a tip about how to increase your emotional intelligence. He advises that if we do just one thing we should heighten our self awareness so we can be more aware of what is happening to ourselves and others.</p>
<p>We use the EI framework as the basis for much of our leadership and management development work. Follow this<a href="http://www.interaction-ld.com/storage/approaches/leadership.pdf"> link</a> for more information.</p>
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